Integrations
Works where your team already works
Voicemarrow connects directly to your telephony system, CRM, and QA workflow. No rip-and-replace, no months of engineering. Most teams go live within a week.
Telephony
Connect your call platform directly
Voicemarrow integrates with the major contact center platforms via native connectors. Recordings are ingested automatically, scored in real time, and returned to your workflow within seconds of call completion.
CRM and Workflow
Scores and signals where your teams act
QA scores, coaching notes, and churn signals flow into the tools your teams already use. No separate dashboard to check, no manual exporting of data.
REST API
Build your own integration with our API
If your telephony platform is not on our native integration list, the Voicemarrow REST API lets you push recordings directly and receive structured score data in response. Webhooks deliver scores the moment they are ready.
Full API documentation, authentication guides, and sample payloads are available to teams on Growth and Enterprise plans.
Talk to our teamPOST /v1/calls/score Authorization: Bearer {api_key} { "recording_url": "s3://your-bucket/call-123.mp3", "rubric_id": "insurance-claims-v2", "agent_id": "agent-4821", "call_metadata": { "duration_s": 494, "account_id": "acct-7701" } } Response (18s avg): { "call_id": "vmrw-call-9a3f", "overall_score": 81, "dimensions": { ... }, "coaching_flags": [ ... ], "churn_signals": [] }
Not seeing your platform? Let us talk.
We add integrations based on what our customers actually use. If your telephony system is not on the list, contact us and we will tell you what is possible.